TFYT - POS transaction process

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POS transaction process

CONTACT

TOOLS FOR YOUR TRADE

Phone:
1800 557 875

Email
info@toolsforyourtrade.com.au

PLEASE NOTE: All Tools For Your Trade vouchers will need to be exchanged for tool kits on or before 31 October 2009. All Purchase Verification Forms must be returned to Tools For Your Trade before 31 December 2009.

POS transaction process: Instructions for sales team members

If presented with a Tools For Your Trade voucher, follow the steps below.

1. Check the voucher card and Purchase Verification Form

2. Obtain a Purchase Authorisation Number

3. Process the sale and Prepare a tax invoice

► Print/Download the 'Supplier Flowchart' PDF

The Supplier Flowchart is a visual guide to assist all registered suppliers in following the correct Tools For Your Trade sales procedure. It may be printed and used as a handy in-store reference for your sales team members.

1. CHECK THE VOUCHER CARD & PURCHASE VERIFICATION FORM

When the employer approaches you with a Tools For Your Trade voucher card to buy tools, confirm that the voucher has not expired and has been signed by both the employer and Australian Apprentice named on the card.

Please note all vouchers will need to be exchanged for tool kits on or before 31 October 2009.

Ask the employer for the Purchase Verification Form which was provided in their Tool Kit Purchase Pack. Contact the TFYT team on 1800 557 875 if additional forms are needed.

Do not make a sale without the Purchase Verification Form.

Ensure the employer’s signature on the back of the voucher card matches the one on the Purchase Verification Form.

All Purchase Verification Forms must be returned to Tools For Your Trade before 31 December 2009.

Important: Voucher cards must be used by employers and their Australian Apprentices to select the most appropriate tools required for their trade.

Tools For Your Trade voucher cards can be used to purchase items such as tools, protective clothing and footwear, however they cannot be used for "consumable" or "disposable" products such as metal nails, rubber gloves, hair products, razor blades or any other items that are intended for single use only.

Voucher cards are valid for three months from the date of issue. Replacement vouchers are only valid for one month.

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2. OBTAIN A PURCHASE AUTHORISATION NUMBER

Obtain a Purchase Authorisation Number from Tools For Your Trade. To confirm the purchase and receive an authorisation number, ring TFYT on 1800 557 875 (24 hours a day, 7 days a week) and follow the prompts.

You will need to provide the following information:

Your supplier outlet ID (issued when you register)
The voucher ID (printed on the voucher)
The total value of purchase (not exceeding $800)

An Authorisation number will be provided to you for this purchase. You must record this Authorisation number on the Purchase Verification Form.

Please note all Purchase Verification Forms must be returned to Tools For Your Trade before 31 October 2009.

If the purchase amount exceeds the available credit on the voucher you will not be issued with an authorisation number and your call will be transferred to a TFYT team member for assistance.

Do not let the customer leave the store with their purchases unless a Purchase Authorisation Number has been obtained and recorded. The voucher card number is not the same as the Purchase Authorisation Number and cannot be used as a substitute.

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3. PROCESS THE SALE & PREPARE A TAX INVOICE

When the purchase has been approved, prepare an itemised tax invoice/receipt indicating the value of each item and the total value of the tools (including GST).

Ensure that you and the employer representative answer all the questions on pages 2 and 3, then sign and date the Purchase Verification Form.

Attach the itemised tax invoice to the Purchase Verification Form which has the original signatures and post these documents to the TFYT payment team at the address printed on the form. Please retain a copy for record keeping purposes.

TFYT requires original signatures on the Purchase Verification form to process payment. Faxed documentation or copies of forms will result in them being returned to you to be signed again.

Please note all Purchase Verification Forms must be returned to Tools For Your Trade before 31 December 2009.

No payment will be made to you until the forms comply with the above requirements.

Special orders
‘Back orders’ or special orders will not be paid until the item has been delivered to the customer. If your invoice contains ‘back orders’ you must hold the Purchase Verification Form and invoice until the item has been delivered to the customer before sending the documents to Tools For Your Trade.

Alternatively you may authorise and invoice a sale for the items delivered only. The back ordered items must also be authorised at the time, however a new Purchase Verification Form and invoice must be completed by both parties before Tools For Your Trade is able to pay for these items.

This must be treated as a separate authorisation; therefore a new purchase authorisation number must be requested from TFYT.

Please ensure this secondary Purchase Verification Form has original signatures, dates and initials in pen.

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